Return & Shipping Policy
We offer a full money-back guarantee for all purchases made on our website.
If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked within 7 calendar days.
After the 7-day period, you will no longer be eligible and won't be able to receive a refund.
If you have any additional questions or would like to request a refund, feel free to contact us.
Our goal is to ship each order immediately and have them in your homes and salons as soon as possible. Products are shipped within 1-3 business days of each order.
COVID-19: At the moment, USPS is the shipping service delivering Spicy HairCare products. Due to unforeseen circumstances with COVID-19, it is possible that you can encounter a 1-2 day delay in shipping. Please make sure you track your package once a tracking number is provided.
Lost/Stolen Packages: Please ensure that your shipping address is a location that you will have access to. We are not responsible for lost or stolen packages once they are shipped.
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