Refund + Shipping Policy

Our goal is to ship each order immediately and have them in your homes and salons as soon as possible. Products are  shipped within 1-3 business days of each order.

COVID-19: At the moment, USPS is the shipping service delivering Haus of Spicy products. Due to unforeseen circumstances with COVID-19, it is possible that you can encounter a 1-2 day delay in shipping. Please make sure you track your package once a tracking number is provided. 

Lost/Stolen Packages: Please ensure that your shipping address is a location that you will have access to. We are not responsible for lost or stolen packages once they are shipped.

• Please contact spicyhaircare@gmail.com for any questions/comments.